Lead Wayfinding Designer
San Francisco
Full-time
A creative and experienced wayfinding designer with a passion for user-centered design processes and systems design.
We are a multi-disciplinary team of strategists and designers with a global reputation for improving the experience of cities, transit systems, airports, and destinations. We foster a dynamic and collaborative environment, where curiosity, innovation and design excellence are encouraged.
You will be working with a highly experienced design team with exceptional creative, technical, and operational expertise.
With a growing client-base in San Francisco and Los Angeles, this is a new role with scope to lead and contribute to high-profile and innovative projects.
Key responsibilities
Lead key stages of wayfinding projects including research, strategy, systems architecture and systems design
Develop and visualize wayfinding design concepts, wayfinding systems, service and product concepts
Conduct information planning, naming, content and messaging, network planning, and location and placement
Support the effective management of projects, manage budgets, schedules and deadlines
Maintain, develop and build client relationships
About the role
We are seeking an experienced, dedicated, and self-motivated Lead Wayfinding Designer with 8+ years of industry experience to join our growing team in San Francisco.
Candidates should have experience in complex wayfinding projects, systems thinking, and design of creative, user-centered solutions.
As part of this role, you will be working with, overseeing, and delegating to Designers in San Francisco, Los Angeles, New York and the UK.
A willingness to travel is necessary.
Project responsibilities
Provide strategic direction and guidance to the project team, leading key aspects: of research, ideation, and conceptualization, detailed design, planning, user testing and prototyping, and implementation
Develop information design solutions and graphic set-outs including; cartographic elements, maps, diagrams, and pictograms
Create artworks for physical, print, and digital products ready for production
Lead day-to-day communications and weekly project management meetings with client team, stakeholders and partners
Initiate and conduct necessary client meetings, workshops, site surveys and on-site analysis
Present work to clients, project collaborators (including engineers, architects and fabricators) and internal teams.
Support narrative development for presentations, documentation, and other project outputs
Provide quality assurance and approvals for draft and final outputs
What we are looking for
Passion for developing innovative wayfinding design solutions that improve people’s everyday experience of places
Degree level qualification/s in Graphic Design/Visual Communication related field or equivalent work experience
Experience of developing and delivering wayfinding systems and design standards in complex environments
Strong people-skills and an ability to lead and mentor team members
Excellent written, verbal and visual communication skills
Proficiency with Adobe Creative Suite, particularly Illustrator and InDesign
Ability to use the Microsoft Office suite of programs
Knowledge of GIS and/or Interface Design software would be advantageous
What we can offer you
SSalary range of $130 – $155k, tailored to experience
Opportunities for ongoing professional development and progression
Hybrid working culture with a minimum of three days per week at City ID office in Downtown San Francisco
37.5 hour working week
15 days annual leave + 1 additional day for every year to a maximum of 20 days
8 U.S. public holidays
40 hours of accrued paid sick leave
Platinum level health cover
401(k) retirement plan
Management responsibilities
Update project management tools such as schedules, resource allocation, and forecasts
Track project hours and collate time, prepare and issue monthly invoices
Support San Francisco team development and annual review process
Report project progress to Project Leads and Senior Management
Report weekly to Senior Management Team
To apply
Please email a Cover Letter, resume, and portfolio (if applicable) to info@cityid.com with Lead Wayfinding Designer, San Francisco as the subject.
Please note, for this role we can only consider candidates who are authorized to work in the U.S.
We look forward to hearing from you.
City ID is an equal opportunity employer and is committed to ensuring all employees and qualified applicants for employment are provided with equal opportunities without regard to race, color, national origin, ancestry, sex, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by applicable federal, state, or local laws. If you are interested but unsure if you have what we are looking for please contact us.